Privacy Policy

Information We Collect

We collect information you provide directly when you place an order, sign up for an account, contact a consultant, or subscribe to our newsletter. This includes:

• Name, email, shipping and billing address
• Payment information (processed by our payment partners — we do not store full card numbers)
• Phone number for order coordination and consultant follow-up
• Optional account information (saved gear lists, preferences)

We also collect technical information automatically when you visit the site (IP address, browser type, pages viewed) to operate the site and improve the user experience.

How We Use Your Information

We use the information we collect to:

• Process and ship your orders
• Communicate about orders, returns, and warranty service
• Provide consultant follow-up and account support
• Send marketing emails (with your consent — you can unsubscribe at any time)
• Operate, maintain, and improve the site
• Comply with legal obligations

Sharing of Information

We do not sell your personal information. We share information with service providers (shipping carriers, payment processors, email providers) only as needed to fulfill your orders and provide our services. These providers are contractually required to protect your information.

We may disclose information if required by law or to protect our rights, customers, or operations.

Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and (with your consent) for marketing purposes. You can manage cookie preferences in your browser settings or via our cookie banner.

Your Rights and Choices

You can:

• Update your account information by signing in
• Unsubscribe from marketing emails using the link in any email
• Request a copy of the personal information we hold about you
• Request deletion of your personal information (subject to legal retention requirements)

To exercise these rights, contact us using the contact information below.

California, EU, and Other Jurisdictions

Residents of California (CCPA), the European Union (GDPR), and other jurisdictions with privacy laws have additional rights regarding their personal information. Contact us to exercise these rights.

Contact Us

Privacy questions or requests can be sent to privacy@vintageking.com or via the Contact Us form. We respond to verified privacy requests within 30 days.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email to active customers. The current version is always available on this page.